Dr Nashater Deu Solheim is author of “The Leadership Pin Code: Unlocking the Key to Willing and Winning Relationships”. She is the CEO & Founder of Progressing Minds and an expert negotiator who studied at Harvard Law School. Additionally, she is a trained clinical and forensic psychologist with over twenty-five years of practical business experience.
Top Takeaways: 4 Stages of Building Trust with Dr Nashater Deu Solheim
- Psychology interested me; nature vs. nature
- Fascinated by the extremes in people’s behavior
- You are exposed when you interact with person’s charged with heinous crimes
- Must remain objective and not be biased by emotion
- Monitor risk and understand it
- Start with knowing and understanding yourself
- Don’t start with “what I need”, start with understanding their need
- Sell the “why” to your team
- The ability to create trust
- It is simple to build trust
- 4 stages of trust building
- Trust is the core of every relationship we build
- Stage 1 of trust building: the first encounter, do I “like” you
- Should I be able to expect trust within my relationships?
- How do you know if you have “trust”?
- We don’t find we don’t have trust until something goes wrong
- Stage 2 of trust building: Digging a little deeper, building on the common ground
- Be intentional about looking for common ground
- Stage 3 of trust building: Test the trust, disagree without destroying the relationship
- Trust requires reciprocity, an exchange
- Stage 4 of trust building: So much trust that no one feels threatened by differing views, even heated views
- The Leadership Pin Code: Unlocking the Key to Willing and Winning Relationships
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Learning From Leaders:
Current Book: The Alchemist by Paulo Coelho
Leadership Superpower: Inspirational
Motivational Mantra:
[shareable]Don’t confuse presence with influence[/shareable]
Book Most Often Gifted: The Celestine Prophecy by James Redfield
Additional Items Mentioned
Nashater’s website: nashaterdeusolheim.com and progressingminds.com
The Leadership PIN Code: Unlocking the Key to Willing and Winning Relationships by Dr Nashater Deu Solheim