154 – 5 Levels of Listening with Oscar Trimboli

Oscar Trimboli is on a quest to create 100 million Deep Listeners in the world. As a former marketing director at Vodafone and Microsoft, he has always been passionate about the importance of listening to his customers. Despite the fact that 55% of our time is spent listening, it is a skill that only 2% of people really grasp despite the astonishing costs of failing to do so ranging from miscommunication to job turnover to lost sales. If public speaking was the skill of the 20^th century, Oscar believes that listening is the skill of the 21^st.

Top Takeaways: 5 Levels of Listening with Oscar Trimboli

It was a book I wanted to be read, not a shelf treasure
Listening is a skill not taught in schools
A goal of 100 Million deep listeners
Discover deep listening
The way you helped the room to listen to each other
If you could code listening it would explode as a technology
Listen to what people mean, not what they say
I went to school with 23 different nationalities and English wasn’t the primary language
If you think you can reach your goal in 1 lifetime, your goal isn’t big enough
Developing a listening app, a digital listening coach
Not science fiction, science actual
The 4 villains of listening (dramatic, interrupting, lost, shrewd)
Listening Villain #1: The Dramatic Listener
Listening Villain #2: The Interrupting Listener
Listening Villain #3: The Lost Listener
Listening Villain #4: The Shrewd listener
You will be likely 2 of the listening villains at any given time
The dramatic listener loves a story because it is a stage for them to perform on
I am a shrewd listener; a lost listener is likely my second 🙁
A deep listener knows when they are distracted
A hydrated brain is a listening brain
The 125-400 Rule- we speak at 125 words a minute and listen at 400 words a minute. We think at up to 900 words a minute
Deep listeners help the speaker understand what they are saying