Jeff Gothelf helps organizations build better products and executives build the cultures that build better products. He is the co-author of the award-winning book Lean UX and the Harvard Business Review Press book Sense & Respond. Jeff works as a coach, consultant and keynote speaker helping companies bridge the gaps between business agility, digital transformation, product management and human-centered design.
Top Takeaways: Sense and Respond with Jeff Gothelf
- Overpaid and unemployable fear (become overhead and expendable)
- Younger, ready to do the job better at ¼ of salary
- Never look for a job again….the job would find me
- World is changing quickly – Intention critical to where you are going
- Create a public persona – write/blogs/material out there
- Test/try/adjust – don’t be perfect just develop habit of getting ideas out there
- Sense the need then create action to respond to it
- Continuous uncertainty – no matter what business you’re in you are first and foremost in the software business – leverage technology to scale
- Prediction management doesn’t make sense due to pace of change happening so fast
- Command and control model no longer works – the boss doesn’t have all the answers
- Position yourself in front of the wave – being prepared helps you position yourself where you stand a greater chance of success
- Embracing the fact that your prediction may be wrong allows is one of the key qualities for modern leadership
- Businesses grow at the speed of decisions
- Continuous learning – be always curious about the next thing – build in the learning loops
- Build a culture of continuous learning and development – make it ok to change direction based on learnings
- Plan for change – measure of success for any initiative is not the deployment but the outcome which confirms good execution
Listen to the Audio
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Learning From Leaders:
Current Book: Turn the Ship Around!: A True Story of Turning Followers into Leaders by L. David Marquet
Leadership Superpower:Laugh at Everything – respond by not taking things so seriously – diffuses tense situations
Motivational Mantra:
Do Less, More Often
Book Most Often Gifted:
Book Most Often Gifted: The Art of Action: How Leaders Close the Gaps between Plans, Actions and Results by Stephen Bungay
Additional Items Mentioned
Lean UX: Designing Great Products with Agile Teams by Jeff Gothelf
Sense and Respond: How Successful Organizations Listen to Customers and Create New Products Continuously by Jeff Gothelf
Jeff’s Website: https://www.jeffgothelf.com/