Brad Compere is the Co-Owner and Managing Partner of Compere & Gorman, a real estate law firm in Austin TX, as well as President and CEO of Capstone Title. When you think of a title company, you may think transactions — not relationships. Brad has made Capstone’s core values revolve around love: They love being open and honest, love their team members and clients, love serving others, and love learning and growing.
Top Takeaways: Corporate Sincerity in a Commoditized Market with Brad Compere
- The transaction versus relationship business
- Is speaking in terms of “love” soft in a business environment?
- When core values become stale, drive engagement
- People are not transactions
- Keep the team focused on core values by eliciting feedback from customers
- It starts with hiring, bringing on people with spirit
- Culture starts with consistency
- Customer service is being proactive and then reactive when you need to be
- Referral based marketing has the highest ROI
- Surround yourself with people helping you get to the next level
- Everything in business revolves around relationships
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Learning From Leaders:
Current Book: Good to Great: Why Some Companies Make the Leap…And Others Don’t by Jim Collin
The Culture Book – Volume 1: When Culture Clicks by Weeva and Culturati
Leadership Superpower: Inspirational
Motivational Mantra:
[shareable cite=”Plato”]Be kind, everyone you meet is fighting a battle [/shareable]
Book Most Often Gifted: How To Win Friends and Influence People by Dale Carnegie
Additional Items Mentioned
Brad’s Website: capstonetitletx.com