Ric Lindberg is a podcaster and freelancer who helps global organizations with business intelligence and team development through coaching, metrics and KPIs. He is a deep technical data-nerd who understands the desire to “just replace the tool” and process to get better results. Eager as ever to learn and understand new ideas and skills, Ric is on a mission to connect with inspiring minds around the world.
Top Takeaways: Key Performance Indicators – Measure What Matters with Ric Lindberg
- Embrace change but keep what’s working for us
- Give technology a chance to work at least 6 months before determining success or failure
- Ask yourself why you are changing in the first place
- Data Driven Decision-making – you need heart, brain and data
- Algorithms push to extreme – data can be biased or impacted by security issues
- Follow the data; use it as a roadmap
- Data points you in a direction but doesn’t tell you the value or success for your company
- A new tool will not change behavior – need to invest in training and support to learn best use of the tool and work with the full system
- The cloud and web search are different, and people need to be trained on how to use the Cloud to the benefit of the company
- Invest in your people with training and support – Activity is not Accomplishment
- You should treat everyone you meet as a volunteer to unlock their potential (Peter Drucker)
- Everything is becoming a commodity, so the only cure is Investing in Yourself while you’re helping your clients get what they want
- A Coach is a blind spot identifier and helps you see things you may not be aware of
- Surround yourself with people who understand their business better than you understand their business; allow them to add value and expertise to take your company to the next level
Listen to the Audio
Subscribe to the podcast – Never Miss an Episode
Learning From Leaders:
Current Book: Finite and Infinite Games by James Carse
Leadership Superpower: Adaptive Leader
Motivational Mantra:
[shareable]If you fail little take bigger steps, if you fail often take smaller steps, but keep taking generous steps[/shareable]
Book Most Often Gifted: Turn the Ship Around!: A True Story of Turning Followers into Leaders by L. David Marquet
Additional Items Mentioned
Ric’s website and generous offer:riclindberg.com/mlp