Oscar Trimboli is on a quest to create 100 million Deep Listeners in the world. As a former marketing director at Vodafone and Microsoft, he has always been passionate about the importance of listening to his customers. Despite the fact that 55% of our time is spent listening, it is a skill that only 2% of people really grasp despite the astonishing costs of failing to do so ranging from miscommunication to job turnover to lost sales. If public speaking was the skill of the 20th century, Oscar believes that listening is the skill of the 21st.
Top Takeaways: 5 Levels of Listening with Oscar Trimboli
- It was a book I wanted to be read, not a shelf treasure
- Listening is a skill not taught in schools
- A goal of 100 Million deep listeners
- Discover deep listening
- The way you helped the room to listen to each other
- If you could code listening it would explode as a technology
- Listen to what people mean, not what they say
- I went to school with 23 different nationalities and English wasn’t the primary language
- If you think you can reach your goal in 1 lifetime, your goal isn’t big enough
- Developing a listening app, a digital listening coach
- Not science fiction, science actual
- The 4 villains of listening (dramatic, interrupting, lost, shrewd)
- Listening Villain #1: The Dramatic Listener
- Listening Villain #2: The Interrupting Listener
- Listening Villain #3: The Lost Listener
- Listening Villain #4: The Shrewd listener
- You will be likely 2 of the listening villains at any given time
- The dramatic listener loves a story because it is a stage for them to perform on
- I am a shrewd listener; a lost listener is likely my second 🙁
- A deep listener knows when they are distracted
- A hydrated brain is a listening brain
- The 125-400 Rule- we speak at 125 words a minute and listen at 400 words a minute. We think at up to 900 words a minute
- Deep listeners help the speaker understand what they are saying
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Learning From Leaders:
Current Book: Big Magic: Creative Living Beyond Fear by Elizabeth Gilbert
Leadership Superpower: Accountability
Motivational Mantra:
[shareable cite=”Yoda”]Do, or do not, there is not try[/shareable]
Book Most Often Gifted: Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones by James Clear
Additional Items Mentioned
Oscar’s website: Listeningmyths.com