Today’s Guest Expert: Steve Curtin
Steve Curtin, is the author of the bestselling book Delight Your Customers and is a globally known expert and speaker on customer service management and leadership. He was rated fourth by Global Guru in its annual listing of the top 30 customer service experts in the world. Before launching his consulting company in 2007, Curtin had a 20-year career with Marriott International. Today, his client list includes Carnival Cruise Line, NAPA Auto Parts, TJ Maxx, and HealthONE. His new book is The Revelation Conversation: Inspire Greater Employee Engagement by Connecting to Purpose.
3 Top Takeaways: Supercharge Your Career by Applying Lessons from Globalist Speaker Steve Curtin
- Share knowledge to colleagues and customers to create an unique experience
- Job Essence: What is your purpose at work?
- The 4 Questions are designed to articulate a job/goal of yours
- Identify core values so you don’t fall into a trap of creating an intimidated list of values every other organization has
Memorable Moment
[shareable]It’s important to connect employees to their highest purpose of their role [/shareable]
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Learn More About Steve Curtin
Website: www.stevecurtin.com
LinkedIn: www.linkedin.com/in/enthused
Steve Curtin’s Book(s)
The Revelation Conversation: Inspire Greater Employee Engagement by Connecting to Purpose
Small Business Success Resources
- Small Business Success Kit
- Modern Leadership Book Club
- Superpower Downloads: Accountable | Adaptable | Confident | Inspiring | Problem Solving
- Free E-Book: Mini-Motivations: Quotes to Empower the Leader in You
- 13 LeadershipPrinciples
- Get 2 free Audible Books (if you are new to Audible)
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