I am so excited to introduce you to a good friend of mine and a tremendous business leader, Mr. Jim Rogers, KOA CEO & President. In this episode of the Family Before Fortune Podcast we talk about the service community and the importance of those who lead through service. We also dive into his starring role on Undercover Boss.
[callout]This episode originally appeared on the Family Before Fortune Podcast which is now the Modern Leadership Podcast. To listen to Modern Leadership click here. To see the Family Before Fortune Podcast archive click here.[/callout]
Episode Summary: KOA CEO Jim Rogers & Service
Jim Rogers’ career in the hospitality industry started nearly 40 years ago when, as a new graduate from the University of California-Berkeley, he came to Kampgrounds of America, Inc., as a management trainee in 1972.
In 1974, Rogers pursued additional training in finance and accounting and earned an MBA from UCLA in 1976. KOA sponsored his master thesis on corporate family vacation centers.
Rogers returned to KOA in January 2000 to become the president and chief executive officer of the company, which with nearly 475 campgrounds is the largest network of franchised family campgrounds in the world.
In January 2013, Rogers was featured in an episode of the award-winning CBS reality show “Undercover Boss.” The one-hour episode featured Rogers going “undercover” on four different KOA properties.
Book on The Shelf
[callout]The Service Profit Chain by James L. Heskett , W. Earl Sasser and Leonard A. Schlesinger[/callout]
[callout]Good to Great: Why Some Companies Make the Leap and Others Don’t by Jim Collins[/callout]
[callout]Setting the Table: The Transforming Power of Hospitality in Business by Danny Meyer[/callout]
Learning From Leaders
[shareable cite=”Jim’s Mom”]Leave the campsite better than you found it[/shareable]
[shareable cite=”Jim’s Dad”]Do one more to grow on[/shareable]
[shareable cite=”Boy Scout Motto”]Do your best[/shareable]
Explore Additional Resources
