ML88 – Corporate Sincerity in a Commoditized Market with Brad Compere

Brad Compere is the Co-Owner and Managing Partner of Compere & Gorman, a real estate law firm in Austin TX, as well as President and CEO of Capstone Title. When you think of a title company, you may think transactions — not relationships. Brad has made Capstone’s core values revolve around love: They love being open and honest, love their team members and clients, love serving others, and love learning and growing.

Brad Compere

Top Takeaways: Corporate Sincerity in a Commoditized Market with Brad Compere

  • The transaction versus relationship business
  • Is speaking in terms of “love” soft in a business environment?
  • When core values become stale, drive engagement
  • People are not transactions
  • Keep the team focused on core values by eliciting feedback from customers
  • It starts with hiring, bringing on people with spirit
  • Culture starts with consistency
  • Customer service is being proactive and then reactive when you need to be
  • Referral based marketing has the highest ROI
  • Surround yourself with people helping you get to the next level
  • Everything in business revolves around relationships

Listen to the Audio

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Learning From Leaders: 

Current Book: Good to Great: Why Some Companies Make the Leap…And Others Don’t by Jim Collin

The Culture Book – Volume 1: When Culture Clicks by Weeva and Culturati

Leadership Superpower: Inspirational

Motivational Mantra:

[shareable cite=”Plato”]Be kind, everyone you meet is fighting a battle [/shareable]

Book Most Often Gifted: How To Win Friends and Influence People by Dale Carnegie

Additional Items Mentioned

Brad’s Website: capstonetitletx.com

 

About the author

Jake Carlson is a popular speaker, accountability partner, and host of the Modern Leadership podcast. Jake built his business while traveling with his family around the world. Follow him on Facebook, Twitter, Instagram or LinkedIn. Read more about him here.